Head of Partnering Services - Asia, Middle East and Australasia

The Role

As the Head of Partnering Services at Imperial Brands, you will have Five direct reports based out of Australia, UAE, China and Cambodia. As a strategic leader you will be responsible for managing and overseeing all aspects of partnering services across the business. The role will be based in Taiwan and will report to the Head of People Services – AMET & ANZ. You will play a critical role in developing and executing strategies to drive high-performance partnerships with external and internal stakeholders. Your role will require you to lead a team that drives collaboration, supports operational excellence, and ensures that partnering services are aligned with business goals, delivering value across the organization.

Principle Accountabilities

• Lead the development and execution of the strategy for Partnering Services, ensuring alignment with the company’s objectives and driving value across internal and external partnerships.
• Build and maintain strong relationships with key stakeholders, both internally and externally, ensuring mutually beneficial and productive collaborations.
• Manage and develop a high-performing team, fostering a culture of continuous improvement, collaboration, and performance excellence.
• Oversee operational processes within Partnering Services, ensuring efficiency, cost-effectiveness, and consistency across all services.
• Act as the main point of contact for senior leadership and stakeholders, providing strategic insights and recommendations on enhancing the effectiveness of partnerships.
• Monitor performance through established KPIs and metrics, and implement necessary adjustments to ensure service delivery meets or exceeds expectations.
• Act as a People Partner for Taiwan, providing advisory and administration support to that location.

Skills and Experience Required

• Extensive experience (5+ years) in a senior leadership role in partnering services, strategic partnerships, or related fields, ideally within large, global organizations.
• Proven leadership skills with a demonstrated ability to lead and develop diverse teams while driving cross-functional collaboration and achieving business objectives.
• Strategic mindset with a track record of developing and executing long-term plans that align with organizational goals and drive business transformation.
• Expertise in managing complex relationships with stakeholders and partners, demonstrating strong consultative and negotiation skills.
• Strong focus on operational excellence, with a proven ability to streamline processes, drive continuous improvement, and optimize service delivery.
• Exceptional communication, influencing, and presentation skills, with the ability to engage stakeholders at all levels and convey impactful messages.

What We Offer

In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and many extras including hybrid/flexible working opportunities as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

Everyone Belongs

Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. We give fair and equal consideration to all our applicants. Please contact us at recruitment@impbrands.com to let us know if we can provide support in helping you complete an application and/or attend an interview.

About Us

We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by 25,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work. Our agility and collaboration are driving our ambitions, innovation and success all supported by our award-winning development programmes that creates exciting and rewarding career opportunities for all.  Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.

As a matter of policy, Imperial Tobacco or its subsidiaries never requests or requires payment as part of any recruitment process.