Key Account Manager - Metcash

The Role

Principle Accountabilities

• Developing tailored portfolio plans for Metcash, covering pricing, promotions, volume growth, and market share across key categories
• Driving profitable sales growth across both existing ranges and new opportunities within the Metcash network
• Leading category reviews and new line presentations to support independent retailers and banner strategies
• Building strong, collaborative relationships with Metcash stakeholders and internal teams to deliver shared outcomes
• Conducting competitive and promotional analysis to inform range, pricing, and activation decisions

This role is ideal for someone who enjoys working strategically with a major customer, understands the independent retail landscape, and thrives on turning insight into commercial results.

Skills and Experience Required

• National account experience: At least three years’ experience managing large grocery or convenience accounts, with an understanding of how national customers like Metcash operate.

• Strong commercial thinking: Ability to understand numbers, margins, and performance data, and use this information to make sound business decisions that drive profitable growth.

• Clear and confident communication: Comfortable presenting ideas, influencing stakeholders, and communicating clearly with customers, sales teams, and internal partners.

• Contract negotiation and relationship management: Proven experience negotiating agreements while building strong, long‑term client relationships based on trust and collaboration.

• Multi‑channel promotion skills: Experience promoting products and initiatives through different channels, including social media, digital platforms, and professional business networks.

What We Offer

• Flexible, trust-based culture: An open and supportive environment with autonomy, collaboration, and flexible start and finish times to balance work and family.
• Agile ways of working: Hybrid work arrangements with onsite and remote options, plus laptop and mobile tools provided.
• Career growth and learning: Ongoing development through capability framework and access to self‑led learning via LinkedIn Learning.
• Reward and wellbeing: Competitive package including bonus, car allowance, wellbeing leave, parental leave, EAP support, and annual flu shots.

Here at Imperial Brands we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

About Us

We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by 25,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work. Our agility and collaboration are driving our ambitions, innovation and success all supported by our award-winning development programmes that creates exciting and rewarding career opportunities for all.  Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.

As a matter of policy, Imperial Tobacco or its subsidiaries never requests or requires payment as part of any recruitment process.

Everyone Belongs

Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. We give fair and equal consideration to all our applicants. Please contact us at recruitment@impbrands.com to let us know if we can provide support in helping you complete an application and/or attend an interview.