SAP BTP Application Manager

The Role

We have an exciting opportunity for an SAP BTP Application Manager to join our IT Operations team. In this role, you’ll lead transformative projects using the cutting-edge SAP Business Technology Platform (BTP), driving integration, data analytics, automation, and more across global operations.

As the SAP BTP Application Manager, you’ll take end-to-end ownership of service management, ensuring solutions align with business needs and vendor performance standards. This leadership role offers the chance to influence strategic initiatives, deliver scalable solutions, and support our digital transformation.

Join a global FMCG company with 25,000 employees, where innovation thrives. This role offers career growth, collaboration, and the opportunity to empower high-performing teams in a flexible, agile environment. Be a strategic partner in shaping the future of our IT operations.

Principal Accountabilities

• Managing the set of contractual obligations and services to ensure that the best value is being driven out of our Outsource Partners for the overall IT service towards our IB Business.
• Ensuring ITIL v4 processes are devolved and maintained across outsource partners and retained organisation work effectively for IT and the business.
• Be the SPOC (single point of contact) and SME (subject matter expert) for the operational IT around the applications (SAP BTP platform) in scope; ensures processes and procedures with vendors for continuity, incident management, problem management, change management, service management and other ITIL processes.

• Support the overall SAP RISE Contract Manager with expertise in measuring and validating the actual application utilization within the system landscape.
• Work with Finance and Procurement to ensure that all the necessary data is available to enable timely validation of costs/invoices, and resolve issues arising. Analysing data to enable the identification of cost drivers and then working with stakeholders, delivery teams etc to optimise services.
• Maintaining an awareness, understanding and support in the implementation of the vision and strategy for ITIL processes and IT Application Management for applications in scope.

Skills & Experience Required

• Proven experience of application management and end-to-end IT support
• Proven experience of operating large scale integration platforms with multiple business stakeholders and IT suppliers
• Proven experience with SAP S4 BTP or S4 integration
• Experience of SM tools, technologies and SM/ITIL methods in the remit of Global Service Delivery
• Background in information technology with a clear understanding of the challenges of operational IT, information management and modern Cloud infrastructures and services
• Fluency in spoken and written English is required.

What We Offer

In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and many extras including a great pension scheme, generous holiday entitlement and hybrid/flexible working opportunities as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

Next Steps

Interested applicants should apply with their CV highlighting their suitability for the role.

Everyone Belongs

Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. We give fair and equal consideration to all our applicants. Please contact us at resourcing@uk.imptob.com to let us know if we can provide support in helping you complete an application and/or attend an interview.

About Us

We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by 25,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work. Our agility and collaboration are driving our ambitions, innovation and success all supported by our award-winning development programmes that creates exciting and rewarding career opportunities for all. Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.