Customs and Logistics Specialist

The Role

Join Imperial Brands as a Customs and Logistics Specialist – Liverpool

Are you ready to take your logistics career to the next level with a global leader in the FMCG sector? Imperial Brands is seeking a dynamic and detail-oriented Customs and Logistics Specialist to join our fast-paced team in Liverpool.

In this pivotal role, you’ll be at the heart of our international supply chain operations, ensuring seamless import and export compliance while driving the efficient, cost-effective movement of goods across borders. With a focus on high-volume shipments and strict delivery schedules, your expertise will help maintain continuity and excellence in our global logistics network.

Be part of a forward-thinking organisation that values innovation, inclusivity, and collaboration—supported by a diverse team of over 25,000 employees worldwide.

Principle Accountabilities

• Ensure full compliance with HMRC regulations, international shipping laws, and customs procedures, including accurate documentation for all import and export activities.
• Act as the company’s customs expert, liaising with HMRC, customs brokers, and freight forwarders to resolve clearance issues and manage duty deferment accounts.
• Monitor changes in trade regulations, conduct internal audits, and provide training to ensure ongoing customs compliance across departments.
• Collaborate with procurement, production, sales, and warehousing teams to align logistics strategies with business goals and operational cycles.
• Oversee logistics operations including freight negotiation, carrier management, and KPI monitoring, while driving cost efficiency and service quality.
• Maintain systems for tobacco control compliance, uphold GDPR standards, and support departmental growth through policy implementation and staff development.

Skills and Experience Required

• Previous relevant experience with a UK-based freight forwarder, specialising in both import and export operations.
• Extensive expertise in customs clearance, with a strong grasp of end-to-end procedures.
• Comprehensive knowledge of UK and international customs regulations, including tariff classification, valuation, and rules of origin.
• Proficient in customs software and EDI systems, with hands-on experience in digital documentation and compliance.
• Strong analytical and problem-solving abilities, with proven negotiation skills and a track record of resolving complex clearance issues.
• Able to work independently under pressure, consistently meeting tight deadlines in fast-paced logistics environments.

What We Offer

In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and further benefits as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

Everyone Belongs

Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. We give fair and equal consideration to all our applicants. Please contact us at recruitment@impbrands.com to let us know if we can provide support in helping you complete an application and/or attend an interview.

About Us

We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by 25,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work. Our agility and collaboration are driving our ambitions, innovation and success all supported by our award-winning development programmes that creates exciting and rewarding career opportunities for all.  Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.

As a matter of policy, Imperial Tobacco or its subsidiaries never requests or requires payment as part of any recruitment process.

Everyone Belongs