Operational Manager – Global Internal Controls

The Role

Imperial Brands, an inclusive, innovative global FMCG business supported by 25,000 employees is looking for a Compliance Manager - Global Internal Controls. 

This role will be responsible for managing the Operational Compliance Team to ensure a robust internal control framework is in place by means of performing a range of control assurance activities across the Market and Factory footprint.

GBS Compliance function will provide, as well as facilitate, consistent and comprehensive assurance to Retained, GBS and Group Management over key operational and compliance risks through performing control testing as well as consistently and efficiently executing control monitoring activities.

Principle Accountabilities

• Optimize Assignment of Assurance Activities: Allocate Business Assurance Specialists to key non-financial controls by process areas (e.g., IT, ESG, BCP, HR, AIT) to ensure comprehensive and efficient coverage of assurance activities. Guide scoping of control frameworks to localize the Group’s framework and address specific control requirements.
• Stakeholder Engagement and Tailored Assurance: Collaborate with clusters and factory operations to define assurance approaches, balancing GBS Compliance activities with local assurance. Adapt approaches to account for cultural nuances and ensure robustness in addressing local control environment impacts.
• Build and Develop a High-Performing Team: Recruit, manage, and nurture a team of skilled Business Assurance Specialists, fostering expertise across operational and compliance risks while ensuring team engagement, knowledge transfer, and effective substitution plans.
• Drive Continuous Improvement and Growth: Identify improvement opportunities, share lessons learned, and implement succession planning and career development initiatives to enhance team capabilities and ensure sustainable success.
• Manage Dispensation Processes and Outsourced Control Testing: Coordinate policy and control dispensation processes to secure 2nd Line approvals for mitigation proposals. Establishing robust control testing approaches with outsourced shared service partners within local retained operations.
• Ensure Timely and Quality Delivery: Oversee GBS Compliance CoC testing and monitoring to meet Service Level Agreements, ensuring activities are delivered on time, within budget, and with robust quality assurance.
• Enhance Reporting and Continuous Improvement: Implement internal gap data collection, conduct lessons-learned exercises, and deliver insightful compliance reporting to GBS management and clients, highlighting remedial actions and risk mitigation strategies.

Skills & Experience Required

• Proven experience in providing assurance activities or similar roles,
• Experience in managing and developing a medium sized team.
• Proven experience in planning and/or project management of large sets of activities.
• Clear logical thinking and strong analytical skills as well as excellent report writing skills and ability to visualise data in insightful ways.
• English fluent, both spoken and written.
• Excellent stakeholder management and customer oriented
• Experience of working in a complex international organisation operating across multiple geographies and cultures.

What We Offer

In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and many extras including a great pension scheme, generous holiday entitlement and hybrid/flexible working opportunities as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

Everyone Belongs

Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. We give fair and equal consideration to all our applicants. Please contact us at recruitment@impbrands.com to let us know if we can provide support in helping you complete an application and/or attend an interview.

About Us

We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by 25,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work. Our agility and collaboration are driving our ambitions, innovation and success all supported by our award-winning development programmes that creates exciting and rewarding career opportunities for all.  Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.

As a matter of policy, Imperial Tobacco or its subsidiaries never requests or requires payment as part of any recruitment process.