Head of Supply Chain Planning & Delivery - Europe 

The Role

Are you a strategic supply chain leader who thrives in complex international environments and enjoys driving transformation and operational excellence?

Imperial Brands, a global FMCG business supported by approximately 25,000 employees, has an exciting opportunity for a Head of Supply Chain Planning & Delivery – AAACE to join our Global Supply Chain (GSC) function in Warsaw.

In this newly created leadership role, you will drive consistency, efficiency and continuous improvement across our diverse AAACE markets, spanning Australia, Asia, the Middle East, Africa and Central and Eastern markets.

Leading a team of three, you will oversee regional supply chain governance, Integrated Business Planning (IBP), distribution and replenishment planning (DRP), and customer service. Working closely with senior stakeholders, you will align competing market priorities, drive transformation and ensure a coordinated approach to planning and delivery.

Principle Accountabilities

• Establish and oversee consistent supply chain processes, operating standards and governance frameworks across AAACE markets, ensuring alignment with the global operating model while accommodating regional complexities.

• Provide strategic oversight of IBP, distribution and replenishment planning (DRP) and customer service, ensuring visibility of supply chain requirements and effective coordination of priorities across a planning horizon of up to 36 months.

• Establish and monitor performance KPIs, identify systemic challenges and lead initiatives to improve service levels, cost efficiency, operational stability and supply chain resilience across markets.

• Collaborate with senior stakeholders across Commercial, Manufacturing, Logistics, Finance and Planning to align competing market priorities, facilitate informed decision-making and ensure effective escalation of supply chain challenges.

• Lead the implementation of standardised processes, systems and improvement initiatives, ensuring successful adoption of global supply chain programmes and consistent ways of working across diverse markets.

• Lead, coach and develop a team of three direct reports, promoting collaboration, accountability and continuous improvement while building strong partnerships across regional and global functions.

Skills and Experience Required

• Significant experience in supply chain planning, distribution, customer service or related functions within a complex, multinational environment, ideally with exposure to multiple international markets.

• Strong expertise in one or more of the following areas: Integrated Business Planning (IBP), Sales & Operations Planning (S&OP), Distribution Requirements Planning (DRP), demand planning or supply chain project management.

• Proven experience implementing supply chain governance frameworks, process standardisation and operational improvements across geographically diverse markets or business units.

• Strong stakeholder management, influencing and communication skills, with the ability to navigate complex organisational structures, balance competing regional priorities and engage effectively with senior international leaders.

• Demonstrated leadership and change management experience, with the ability to develop teams, lead cross-functional transformation initiatives and deliver measurable improvements in supply chain performance.

• Strong strategic thinking, analytical and problem-solving capabilities, with fluency in English and the ability to operate effectively across different cultures. FMCG experience is highly desirable, with tobacco industry knowledge considered an advantage.

What We Offer

In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and further benefits as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

Everyone Belongs

Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. We give fair and equal consideration to all our applicants. Please contact us at recruitment@impbrands.com to let us know if we can provide support in helping you complete an application and/or attend an interview.

About Us

We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by 25,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work. Our agility and collaboration are driving our ambitions, innovation and success all supported by our award-winning development programmes that creates exciting and rewarding career opportunities for all.  Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.

As a matter of policy, Imperial Tobacco or its subsidiaries never requests or requires payment as part of any recruitment process.

Everyone Belongs