Export Operations Manager

The Role

An inclusive, innovative global FMCG business supported by 25,000 employees is looking for a Export Operations Manager.

As an Export Operations Manager, you'll lead a team tasked with ensuring cross-border logistics performance across various product categories. Your primary objective will be to guarantee timely and accurate delivery of products, maintaining the highest standards of quality and compliance with regulations while optimizing costs.

In this role, you'll play a pivotal role in driving operational excellence and customer satisfaction through strategic leadership and meticulous logistics management.

Key Accountabilities

• Manage and develop a team of highly skilled, empowered and engaged people with the main responsibility of being a key contact point for 3rd party distributors/customers receiving firm orders, orders changes, PIPO details and providing details of deliveries and leading delivery execution,

• Collaborate closely with Local and Global Supply Chain Management teams to align logistics strategies with business objectives,

• Coordinate with cluster Supply Chain Organizations, central functions, and Dispatch locations to streamline cross-border logistics operations,

• Optimize the logistics process and performance to enhance efficiency and effectiveness by monitoring key KPIs, initiating corrective actions, reviewing market routes, and monitoring provider performance,

• Consistently work in identifying and driving improvements and team development opportunities.

• Support the company standardization initiative,

• Ensure process governance within defined areas of responsibility.

Skills & Experience

• Good SAP ECC (ITP) skills,

• Very good project management skills,

• Strong communication skills and fluency in English,

• Strong leadership skills with demonstrated strategic thinking by aligning team goals with company strategy,

• Focus on development and employee growth by setting SMART targets and providing regular feedback,

• Strong process management and change management skills to enhance efficiency by optimizing workflows and managing change effectively.

What We Offer

In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and further benefits as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

Everyone Belongs

Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. We give fair and equal consideration to all our applicants. Please contact us at recruitment@impbrands.com to let us know if we can provide support in helping you complete an application and/or attend an interview.

About us

We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by 25,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work. Our agility and collaboration are driving our ambitions, innovation and success all supported by our award-winning development programmes that creates exciting and rewarding career opportunities for all. Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.

As a matter of policy, Imperial Tobacco or its subsidiaries never requests or requires payment as part of any recruitment process.