AI Product Lead – Hybrid

The Role

Are you passionate about AI and excited by the opportunity to transform business processes through innovative products and solutions? If so come and join Imperial Brands as our AI Product Lead.  

We're looking for an innovative and commercially minded AI Product Lead to drive the design, development and adoption of AI-powered products and solutions across our business. This is an exciting opportunity to combine AI expertise, product thinking and stakeholder leadership to unlock the full potential of Generative AI and emerging technologies. Where you'll combine technical AI knowledge with strong stakeholder management and product leadership skills 

As our AI Product Lead, you'll work at the forefront of AI innovation, translating business opportunities into scalable AI solutions that deliver measurable impact. You'll help define how AI products are designed, governed and deployed, while championing responsible AI practices across the organisation. 

This is a rare opportunity to take a leading role in shaping our AI product strategy and creating solutions that deliver real business value. You'll work with a network of senior stakeholders, AI specialists and technology leaders while helping define the future of AI across the organisation. If you're passionate about AI innovation, product excellence and delivering meaningful impact, we'd love to hear from you. 

This role is based at our Bristol HQ, where we work on a 50% hybrid working model.

Principle Accountabilities

• Lead the design and delivery of AI products and solutions, partnering with Tower Domain Leads and business stakeholders to identify, prioritise and deliver high-impact AI use cases.  
• Develop scalable AI and GenAI capabilities, including prompt-based, agentic and RAG solutions that deliver reliable, repeatable business value.  
• Establish AI standards and guardrails, embedding Responsible AI, governance, security and compliance principles into AI products, prompts and interaction patterns.  
• Drive AI product quality and performance, defining success measures and overseeing the evaluation of accuracy, bias, explainability and operational readiness.  
• Collaborate across Product, Data, Engineering, Legal and Governance teams to translate business needs into innovative AI-enabled solutions and ensure successful deployment at scale.  
• Build organisational AI capability and thought leadership, creating reusable frameworks, sharing best practices and helping teams maximise the value of human-AI collaboration

Skills and Experience Required

• Experience delivering AI, GenAI, Data or Digital Products, with a strong understanding of AI product lifecycle management.  

• Strong knowledge of Large Language Models (LLMs), prompt engineering and AI solution design, including emerging AI capabilities.  

• Proven ability to work collaboratively across multiple teams and stakeholders to deliver high-impact outcomes.  

• Understanding of Responsible AI, governance, risk and compliance principles, with a focus on safe and scalable AI adoption 

• Experience with enterprise AI platforms, such as Azure OpenAI, and advanced AI approaches including RAG and agentic AI.  
• Experience scaling AI products within large or complex organisations,  

What We Offer

In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and further benefits as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

Everyone Belongs

Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. We give fair and equal consideration to all our applicants. Please contact us at recruitment@impbrands.com to let us know if we can provide support in helping you complete an application and/or attend an interview.

About Us

We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by 25,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work. Our agility and collaboration are driving our ambitions, innovation and success all supported by our award-winning development programmes that creates exciting and rewarding career opportunities for all.  Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.

As a matter of policy, Imperial Tobacco or its subsidiaries never requests or requires payment as part of any recruitment process.