Sales Operations Analyst FTC - Hybrid

The Role

We are looking for a detail-oriented and proactive Sales Operations Analyst to support our sales teams by ensuring smooth, efficient, and accurate sales operations. In this role, you will play a key part in enabling our sales channels by managing operational processes, supporting order management, and delivering high-quality administrative and analytical support.

If you thrive in a fast-paced environment, enjoy solving problems, and have strong organizational skills, we would love to hear from you.

Location: Lisbon, hybrid work set-up

Fixed-term contract 12-month

Principal Accountabilities

• Provide sales operational support across multiple sales channels.
• Manage order processing, invoicing, and contract administration.
• Maintain and update sales data and operational records to ensure accuracy.
• Liaise with internal departments and stakeholders to ensure seamless execution of sales processes.
• Support the team with administrative activities and operational guidance.
• Assist with sales data analysis and reporting where required.

Skills and Experience Required

• Experience in administrative or operational support roles.
• Knowledge of Microsoft Excel and MS Office tools.
• Fluency in Portuguese. Proficiency in English is desirable.
• High level of attention to detail and accuracy.
• Excellent time management and ability to handle multiple tasks simultaneously.
• A solution-oriented mindset with strong organizational skills.

What We Offer

In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and further benefits as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

Everyone Belongs

Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. We give fair and equal consideration to all our applicants. Please contact us at recruitment@impbrands.com to let us know if we can provide support in helping you complete an application and/or attend an interview.

About Us

We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by 25,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work. Our agility and collaboration are driving our ambitions, innovation and success all supported by our award-winning development programmes that creates exciting and rewarding career opportunities for all.  Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.

As a matter of policy, Imperial Tobacco or its subsidiaries never requests or requires payment as part of any recruitment process.