National Business Manager - Metcash

The Role

An inclusive, innovative global FMCG business supported by 25,000 employees.

Principle Accountabilities

• Strategic account leadership: Build trusted, long-term partnerships with key accounts and lead joint business planning to align customer goals with company strategy, including category growth, promotions, and innovation.

• Commercial ownership & negotiation: Own and deliver P&L targets (revenue, margin, volume), lead trading term negotiations, and adapt plans to respond to market and customer needs.

• Growth & market insight: Identify and unlock growth opportunities through category insights, new product launches, range reviews, and a strong understanding of market trends and competitor activity.

• Relationship management & collaboration: Maintain strong cross-functional relationships with customer stakeholders and internal teams, ensuring seamless execution and high levels of customer engagement.

• Data-driven execution & operations: Leverage data and analytics to inform decisions, track performance against KPIs, optimise forecasting and supply, and ensure strong in-store execution and campaign delivery.

Skills and Experience Required

• Strategic thinking & account management: Proven ability to build and grow long-term customer partnerships, develop joint business plans, and create strategic account plans that drive sustainable growth.

• Commercial acumen & negotiation: Strong understanding of P&L management, with experience delivering revenue and margin targets, and leading both strategic and tactical negotiations.

• Market insight & analytical capability: Ability to leverage data and insights (e.g., Nielsen, IRI, Power BI) to identify trends, uncover opportunities, and translate insights into actionable plans.

• Relationship building & influencing: Excellent stakeholder management skills, with the ability to build credibility and collaborate effectively across customer contacts and internal cross-functional teams.

• Operational excellence & execution: Experience managing end-to-end account execution, including forecasting, supply coordination, in-store activation, and performance tracking against key KPIs.

What We Offer

In return for playing your part in building our future, you will receive a Comprehensive

• Compensation package (salary and bonus scheme)
• Car allowance, iPhone, Laptop
• Five weeks of annual leave 
• State of the art new office 
• Flexible working arrangements
• EAP service and further benefits

An inspiring place to work and collaborate with purpose. Here at Imperial Brands, we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

About Us

We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by 25,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work. Our agility and collaboration are driving our ambitions, innovation and success all supported by our award-winning development programmes that creates exciting and rewarding career opportunities for all.  Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.

As a matter of policy, Imperial Tobacco or its subsidiaries never requests or requires payment as part of any recruitment process.

Everyone Belongs

Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. We give fair and equal consideration to all our applicants. Please contact us at recruitment@impbrands.com to let us know if we can provide support in helping you complete an application and/or attend an interview.