Junior Export Operations Coordinator

The Role

As a Junior Export Operations Coordinator, you will support the smooth flow of products across international markets, ensuring timely and complete deliveries. You will join an inclusive, innovative global FMCG company with 25,000 employees, where collaboration and operational excellence are part of everyday work.

In this role, you will coordinate end-to-end order fulfilment, working closely with markets, customers, production planning and logistics teams. You will gain hands-on experience with SAP order management, DRP collaboration and export documentation, building a strong foundation for a career in supply chain and operations.

You will work daily with DRP, Finance, Logistics and Supply Chain teams, contributing directly to high service levels and OTIF performance. This role combines operational responsibility, analytical work and international exposure, making it ideal for ambitious candidates looking to grow in a global FMCG environment.

Principle Accountabilities

• Act as the main contact for assigned markets for all order management activities, ensuring timely and accurate order execution.
• Manage end-to-end customer orders in SAP, including entry, confirmation, monitoring and coordination with customers and DRP teams.
• Coordinate shipments with markets, factories, dispatch locations and transport providers, covering the full SAP delivery and invoicing flow.
• Monitor phase-in/phase-out plans and proactively manage risks to supply continuity.
• Support transport optimization and operational efficiency across the supply chain.
• Prepare and manage export documentation in line with customs, tax and trade compliance requirements.

Skills and Experience Required

• Experience in logistics, customer service or order management within an international environment
• Good understanding of logistics, transport operations, supply chain principles and business processes
• Experience with SAP (ITP module as a strong advantage) and working with order-to-cash flows, including invoicing and financial documentation
• Knowledge of customs procedures, export documentation and international trade requirements
• Strong customer orientation with a proactive, well-organized and analytical approach to work
• Fluent English and at least one additional language; strong communication skills

What We Offer

In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and further benefits as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

Everyone Belongs

Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. We give fair and equal consideration to all our applicants. Please contact us at recruitment@impbrands.com to let us know if we can provide support in helping you complete an application and/or attend an interview.

About Us

We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by 25,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work. Our agility and collaboration are driving our ambitions, innovation and success all supported by our award-winning development programmes that creates exciting and rewarding career opportunities for all.  Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.

As a matter of policy, Imperial Tobacco or its subsidiaries never requests or requires payment as part of any recruitment process.

Everyone Belongs