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IT Business Partner – Enabling Function

Bristol, England, United Kingdom

IT Business Partner – Enabling Function

  • NE03276
  • Bristol, England, United Kingdom

About us

We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by over 27,500 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo. Our agility and entrepreneurial spirit, alongside award winning development programmes, enable innovation and success while creating exciting and rewarding career choices.

As we move forward, our customers will be at the heart of what we do, evolving to needs and expectations and committing to a more meaningful contribution to harm reduction by building a successful NGP business. Integral to our long-term success is our sustainability strategy, behaving responsibly and supporting our ambitions, all underpinned by high governance.

Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.

The Role

The ITBP (Enabling Function) is the deputy for Head of IT – CFO and is accountable for IT business engagement for Central Functions Group Finance (including GBS and Global IT) as well as Corporate and Legal Affairs. They are the main point of contact for these Central Functions with regards to business planning and business relationship management, investment planning and demand, business change management, business realisation and financial management in relation to technology solutions.

The IT Business Partner will assist the Head of IT – CFO to manage the following six core business processes:

  • Business Planning and Business Relationship Management, specifically, engaging stakeholders and their teams to understand business processes, drive out, quantify and validate business problem statements and high level requirements, and change control / manage the evolution and detailing of these as opportunities progress further towards / into execution
  • IT Investment Planning - specifically preparing business cases for IT demand (business impact, cost estimates, timelines) engaging colleagues in the CoE, Service Delivery, Partners and Suppliers to identify, assess and cost potential solutions work with partners and suppliers to ensure that solutions as delivered are consistent with requirements from a business perspective
  • Demand Management - specifically investigating and analysing IT demand (document and understand business requirements, researching potential solutions, identifying reuse / exploitation opportunities, alternative delivery options) maintaining a functional tracker for all IT demand (including projects, enhancements, existing service improvements) including stage of evolution / approval, business cases and approval decisions
  • Requirements gathering – gathering and documenting both functional and non-functional business requirements
  • Assist the Head of IT – CFO with Business Change Management, and
  • Support the Head of IT - CFO in both Benefit Realisation and Financial Management.
  • The IT Business Partner reports to the Head of IT - CFO.


    Additional Information

    IT Business Partner:

    • Can be assigned to and can coordinate specific project activities.

    Principal Accountabilities

    The IT Business Partner engages with business to gather demand, capture, document and analyse business requirements and benefits and proposes and evaluates possible solution directions and scenarios.

    • Work with the relevant Business Stakeholder(s) to develop problem statements, business processes, gathering and documenting high-level requirements (including non-functional requirements) and business cases for all incoming demand opportunities
    • Own the portfolio of dynamic demand and enhancement items, working with the Head of IT - CFO and Stakeholders to evaluate and prioritise these, and to align them within the function’s Strategy and Roadmap.
    • Work with Solution Architects and Engineers in the relevant functional technology area(s) to identify, validate and select relevant existing and new solutions to meet business problems and needs, and with Programme Leads to develop estimates of project costs, resource needs and delivery approach, considerations and risks.
    • Prepare key demand management artefacts and documentation (such as business problem statements, high level requirements and business cases) to support decisions on demand prioritisation
    • Ensure that all demand items (potential new investments, enhancements, service improvements) are captured and registered in the central portfolio tool.

    Key Relationships

    Internal (excluding direct team and manager)

    • Business Stakeholders (Strategic and Operational)
    • Enterprise Architects, Project Delivery Lead, Project Managers
    • Architecture and Design Lead, Solution Architects, Solution Engineers, Solution Analysts
    • Global IT Operations (Run)


    • Relevant 3rd party supplier(s) in relevant technologies

    Education, Qualifications, Skills and Experience

    • Educated to degree level (Bachelor or Master's degree), ideally in Information Technology, Engineering, Computer Science or equivalent professional experience
    • 5 to 8 years of working experience in business analysis, project delivery, solution delivery or other relevant subject areas
    • Excellent knowledge of business processes relevant to the specific functional business area, together with Business Process Modelling.
    • Broad knowledge of business applications and technologies relevant to the specific functional business area
    • Experience of analysing and breaking down problems and information using structured frameworks and methodologies
    • Broad understanding of end-to-end systems development standards, methodologies and lifecycles (including waterfall, iterative and other modern approaches to software development)
    • Excellent analytical capabilities
    • Excellent oral and written communication
    • Excellent interpersonal skills
    • Extensive experience in the software selection, business case development, budgeting /forecasting, financial analysis.
    • Business analysis requirements and documentation gathering

    What we offer

    Imperial Brands offer a competitive package of salary, bonus scheme, pension and 25 days holiday (with an additional 4 days on top to cover the Christmas period and bank holidays) and hybrid work.

    Next Steps

    Interested applicants should apply with their CV highlighting their suitability for the role.

    Apply Now

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    The year Imperial was founded through the
    coming together of 13 UK family-run


    Imperial employees worldwide


    Number of markets worldwide in which our products are sold