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People and Culture Advisor

Bristol, England, United Kingdom

People and Culture Advisor

  • NE02959
  • Bristol, England, United Kingdom

About us

We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by over 27,500 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo. Our agility and entrepreneurial spirit, alongside award winning development programmes, enable innovation and success while creating exciting and rewarding career choices.

As we move forward, our customers will be at the heart of what we do, evolving to needs and expectations and committing to a more meaningful contribution to harm reduction by building a successful NGP business. Integral to our long-term success is our sustainability strategy, behaving responsibly and supporting our ambitions, all underpinned by high governance.

Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.

This role will be based at our Bristol headquarters with a 50 / 50 hybrid working approach

The role

As a member of the People & Culture team (P&C), the role holder will participate in realising the People agenda for designated global function, supporting the P&C Director and Business Partners in the provision of a range of professional people advisory services to managers and employees.

This front line, broad based role gets involved in a wide range of activities including ER, performance management and lifecycle processes (including, grievance, disciplinary, investigations, PIP, absence management, settlement agreements, flexible working requests, maternity leave etc..), resourcing, engagement, learning and development, talent management and annual performance processes. Will also be involved in planning, collating and analysing data and taking on adhoc P&C projects such as process reviews & improvements, organisational change and restructuring (inc individual and collective consultation processes).

The role holder will report into the People & Culture BP (P&C) but will work closely with the assigned P&C BP team across Global Functions, supporting employees and managers.

The P&C Advisor is seen as development role, leading to Business Partner. Initially, role holders will undertake support activities and work on specific advisory activities, but with increased experience and capability will be assigned specific teams of managers to develop their BP skills and experience and will lead on projects for the Global Function P&C team.

Please note: this role can be based in Bristol or Liverpool, United Kingdom. 

Key accountabilities

Works closely with and supports P&C Business Partner(s) with wide range of P&C activities, contributing to the implementation and achievement of the People Agenda for specified Global Functional areas:

  • Participate in and support annual P&C Processes (Performance Management, Talent Review, Succession Planning, Salary Review & Bonus)
  • Resourcing: Liaises with resourcing team and managers, and may support managers in planning and conducting interview, selection and appointment process for junior roles. May lead on certain resourcing campaigns.
  • Organisational Change - activities associated with organizational change,  Culture (supporting launch end embedding of Imperial Purpose, Vision & Behaviours).

Employee Relations: Prepares and manages employee relations casework and provides guidance to managers and employees on employee relations processes and procedures including:

  • PIP
  • Absence
  • Return to work
  • Grievances & Disciplinary
  • Change Impact Assessments and Individual Consultation
  • Redundancy & Settlement agreements
  • Flexible working requests

 For the above will:

  • Drive preparation of a consultation process
  • Prepare timelines and deadlines
  • Prepare documents, templates, rules that are necessary for each step of the process
  • Conduct individual disciplinary, grievance, consultation meetings with certain employees
  • Work closely with the Pensions team to prepare redundancy numbers
  • Prepare redundancy packs
  • Liaise with solicitors for settlement agreements preparations
  • Coach, guide and support people managers to develop pragmatic and business focused solutions, balancing with policy application and broader employment legislation
  • Preparation of data and arrangements for employee engagement surveys, participate in analysis of results for designated functions and supporting results cascades and action planning.
  • Lead and manage specialist projects such as employee engagement, Top Employer certification, wellbeing, continuous improvement, policy review, and Leadership Programmes ensuring completion of projects within budget and to deadline
  • Collaboratively work with the wider P&C Team to develop innovative, timely and cost effective best practice P&C initiatives that can be implemented across the Global Functions. Involvement in or ownership of specified specialist projects for wider Global Function P&C BP team – e.g. grading reviews, Top Employer certification, continuous improvement focuses, investigation of key process issues or policy areas. Ensure project process and completion of projects to deadline and cost

 Information, Data & Insights

  • Manages data access request
  • Analyses people data and information in order to provide clear people information to the P&C BPs and organisation
  • Participates in data Audit for the P&C Teams

Key capabilities

  • Strong operational and working knowledge of UK employment legislation and best practice employee relations
  • Excellent interpersonal skills and ability to quickly build rapport
  • Strong stakeholder management with experience in dealing with professional qualified workforce
  • Understanding of broad HR professional remit and practice
  • Excellent problem-solving skills, sound judgement and decision making
  • Ability to innovate and introduce improvements
  • Meticulous attention to detail or delivery right first time Employee Relations advice
  • Professional demeanor and impact
  • Ability to analyse and present data
  • Clear use of language and professional drafting of notes and letters
  • Ability to establish rapport with people at all levels
  • Quick learner
  • Can balance competing demands and manage time and workload to focus on and deliver the key priorities
  • Willingness to learn and aspires to be a P&C Business Partner

Skills and experience required


  • 3 years’ broad P&C experience gained from a front line advisory role within a professional People Function (must have had ER experience, and exposure to some other areas of P&C activity)
  • A relevant University/Bachelor Degree
  • Effective at driving and implementing projects
  • Sound time management skills
  • Excellent communication skills (both written and verbal) as well as strong negotiation, influencing skills
  • Strong interpersonal skills and the ability to learn quickly, acquire new skills and solve problems with a solution orientated approach
  • Proven under pressure delivery
  • Numerate, data literate and has sound analytical skills
  • Positive, can do attitude
  • Fluency in English (both written and verbal)
  • Experience using HR systems
  • Competent user of Microsoft Office suite (Excel, PowerPoint, Word)


  • CIPD qualification /Professional Qualification in P&C are preferable
  • Previous work in fast paced FMCG / CPG organisation
  • Workday
  • Experience in unionised environment

What we offer and next steps

Imperial Brands offer a competitive package of salary, bonus scheme, pension, hybrid working and 25 days holiday (with an additional 4 days on top to cover the Christmas period and bank holidays).

Next Steps: 

Interested applicants should apply with their CV highlighting their suitability for the role. 

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The year Imperial was founded through the
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