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P&C Business Partner - GBS

Bristol, England, United Kingdom

P&C Business Partner - GBS

  • NE02307
  • Bristol, England, United Kingdom

About us

We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by over 27,500 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo. Our agility and entrepreneurial spirit, alongside award winning development programmes, enable innovation and success while creating exciting and rewarding career choices.

As we move forward, our customers will be at the heart of what we do, evolving to needs and expectations and committing to a more meaningful contribution to harm reduction by building a successful NGP business. Integral to our long-term success is our sustainability strategy, behaving responsibly and supporting our ambitions, all underpinned by high governance.

Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.


We're currently recruiting for a People & Culture Business Partner for GBS (Global Business Services).

We are also operating on a hybrid 50/50 scheme where you have the option to spend half your time working from home or in the office.

This role can be based in the UK (Bristol office), Poland or the Netherlands.

The role

As a member of the People & Culture Global Functions team, the role holder will play an active part in the set-up  of the GBS function by providing Business Partnering support to the Head of GBS and Head of P&C, Finance. The role holder will be the P&C Workstream lead during the implementation of the new function.

The Business Partner has proven experience in setting up GBS but also a deep understanding of the business area to provide expert advice and challenge in order to align the needs of the business and the delivery of the Function priorities and plan.

Working closely with Head of P&C, Finance the role will be responsible for managing, cascading and monitoring all Global processes e.g. Year – end processes, talent management as well as succession planning.

The role holder will be the ambassador of the Company values and will play a key role in the implementation of the People and Culture mission and strategy.

Key accountabilities

Setting up our GBS

  • P&C Support to Head of GBS
  • Preparation of reports and people related information
  • Cost Data analysis
  • Supporting and managing the design, build, and implementation components of the future GBS, Shared Services and BPO organisations, e.g. operating model, organisation design, evaluating and selecting BPO providers, transitioning activities to Shared Services and / or BPO providers, or defining best practice processes
  • Undertaking and supporting GBS diagnostic exercises to understand the 'health' of the organisation functions and identifying what is required to solve the challenges it faces
  • Performing financial analysis to support business case development and benefits realisation
  • Planning and managing a project work stream to time and to budget in support of the overall project plan


Business Partnering:

  • Partnering with employees and people leaders, to implement a People and Culture agenda that is fully aligned to the long term business plan
  • Attend stakeholders team meetings and has an excellent understanding of each individual in their stakeholder groups
  • Manages all People and Culture processes which are linked to performance management (e.g. EOY review, including Data validation), talent & succession planning as well as learning& development. Ensure that all processes are cascaded, communicated and executed appropriately and on time
  • Ensuring implementation of and compliancy with global policies, processes and governance standards across all people processes with appropriate and agreed (by CoEs) configuration to local business needs and best practice in implementation of the workforce plan.
  • Improving People and Culture area effectiveness and efficiency due to best practice sharing and regular communication
  • Manage IME moves and International transfers
  • Reward: Engage with Reward COE to ensure roles are benchmarked, and reward proposals are informed and aligned with company policy. Discuss proposals with hiring managers to arrive at agreed package changes / offers and within budget
  • Recruitment: Liaise with Resourcing team and partner with people leaders in defining requirements, agreeing with resourcing team the best approach, briefing Search agencies/resourcing team, participate in selection process as required (interviews/assessments etc). Participate in candidate assessment and offer decisions.
  • Drive the People and Culture Transformation agenda for the area of responsibility
  • Providing guidance to the business on workforce planning to achieve operating model and cost initiatives.
  • Works closely with People Leaders to prepare annual budgets (i.e.: training budget)
  • Works closely with the People and Culture Advisors and HrOps Team to ensure processes and policies are always up to date and followed accordingly
  • Coaches and advises people leaders on the best approach for salary increases and promotions in their teams (in budget)

Skills & experience


  • 3 years’ experience Global remit HR in multinational FMCG company
  • A relevant University/Bachelor Degree
  • HR generalist profile
  • Effective at driving and implementing processes
  • Excellent time management skills
  • Excellent communication skills (both written and verbal) as well as strong negotiation, influencing and presentation skills
  • Strong interpersonal skills and the ability to learn quickly, acquire new skills and solve problems with a solution orientated approach
  • Willingness to travel according to business needs
  • Proven under pressure delivery
  • Analytical skills
  • Positive attitude
  • Fluency in English (both written and verbal)
  • ‘Can do’ attitude


  • Certification/Professional Qualification in HR Management are preferable

What we offer

Imperial Brands offers a competitive package of salary, bonus scheme, pension and 25 days holiday (with an additional 4 days on top to cover the Christmas period and bank holidays).

Next steps

Interested applicants should apply with their CV highlighting their suitability for the role. 

Apply Now

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